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Postat: fre okt 26, 2007 7:17
Se korrespondens med deras cc...
Hello again!
I have still not seen any refund on my account!!! What kind of glitch withdraw money from my account almost one month after order has been shipped? Has anyone accessed your computer database? Beginning to wonder if it was a smart idea to provide Eckler´s with my credit card number...
Brg
Morgan Nordin
----- Original Message -----
From: "Corvette Customer Service" <custsvc@ecklers.net>
To: "Morgan Nordin" <production@kts.nu>
Sent: Tuesday, October 23, 2007 7:23 PM
Subject: RE: Creditcard charges???
Good afternoon Morgan,
I apologize for any inconveniences on this matter. There was a glitch in
the system and you will see a refund back to your credit card in the
amount below. I appreciate your time and patience.
Thanks,
Tammi Gansert
Customer Service Team Leader
tammi.gansert@ecklers.net
1-800-327-4868 ext. 416
Fax 321-383-2059
-----Original Message-----
From: Morgan Nordin [mailto:production@kts.nu]
Sent: Tuesday, October 23, 2007 11:35 AM
To: Corvette Customer Service
Subject: Creditcard charges???
Importance: High
Hello,
I made an order some time ago and got it delivered w/o problems. The
sums that was charged to my account correspond to my order and shipping
cost.
2007-09-07 ECKLER'S AUTO -283,60 SEK (approx $40)
2007-09-07 ECKLER'S AUTO -1 650,75 SEK (approx $236
BUT when I check account statement I find a 3rd withdrawal marked
"ecklers"
2007-10-01 ecklers -500,00 (approx $71)!!!!
So what is going on here???
My customer # is XXX
My order # was XXX
Best regards,
Morgan Nordin
Hello again!
I have still not seen any refund on my account!!! What kind of glitch withdraw money from my account almost one month after order has been shipped? Has anyone accessed your computer database? Beginning to wonder if it was a smart idea to provide Eckler´s with my credit card number...
Brg
Morgan Nordin
----- Original Message -----
From: "Corvette Customer Service" <custsvc@ecklers.net>
To: "Morgan Nordin" <production@kts.nu>
Sent: Tuesday, October 23, 2007 7:23 PM
Subject: RE: Creditcard charges???
Good afternoon Morgan,
I apologize for any inconveniences on this matter. There was a glitch in
the system and you will see a refund back to your credit card in the
amount below. I appreciate your time and patience.
Thanks,
Tammi Gansert
Customer Service Team Leader
tammi.gansert@ecklers.net
1-800-327-4868 ext. 416
Fax 321-383-2059
-----Original Message-----
From: Morgan Nordin [mailto:production@kts.nu]
Sent: Tuesday, October 23, 2007 11:35 AM
To: Corvette Customer Service
Subject: Creditcard charges???
Importance: High
Hello,
I made an order some time ago and got it delivered w/o problems. The
sums that was charged to my account correspond to my order and shipping
cost.
2007-09-07 ECKLER'S AUTO -283,60 SEK (approx $40)
2007-09-07 ECKLER'S AUTO -1 650,75 SEK (approx $236
BUT when I check account statement I find a 3rd withdrawal marked
"ecklers"
2007-10-01 ecklers -500,00 (approx $71)!!!!
So what is going on here???
My customer # is XXX
My order # was XXX
Best regards,
Morgan Nordin